Concerns & Complaints

 

We take client's concerns/complaints very seriously. We will investigate your concerns then will respond to you within 1 week.

 

In the first instance, we would be grateful if you would telephone:-

 

Jane Bennett (Director)

On 07962 134046

Landline 01284 724603

 

or

Tessa Frewer (Registered Manager)

On 07503 448877

Landline 01284 724603

 

Email: jbennett385@btinternet.com

 

If you feel your complaint is serious and you feel it should be brought to the attention of the CQC then please telephone 03000 616161.

 

Or write to:-

Care Quality Commission

Citygate,

Gallowgate,

Newcastle upon Tyne

NE1 4PA

 

Our CQC Reference No is 1-692036140

 

 

© Jane Bennett Care Services Ltd 2014